BrowserStack - "No keyword with name 'Get Confirmation Code' found." - Custom Keyword

Robot Framework
1

Hi, I have a scenario where I use a custom keyword.

I can run the scenarios locally and its always working.

The problem is when I try to run on BrowserStack, when its time to run the keyword, I got the error message No keyword with name ‘Get Confirmation Code’ found."

/// THE KEYWORD
from imap_tools import MailBox
import re
import time
from robot.api.deco import keyword

@keyword
def get_confirmation_code():
username = “xxxxxxx”
password = “xxxxxxxx”
imap_server = “imap.fastmail.com”

pattern = r'\b\d{6}\b'
attempts = 12  
delay = 15  

for attempt in range(attempts):
    with MailBox(imap_server).login(username, password, "Inbox") as mb:
        for msg in mb.fetch(criteria='UNSEEN', limit=5, reverse=True, mark_seen=True):
            if msg.from_ == "xxxxxxx":
                match = re.search(pattern, msg.text)
                if match:
                    return match.group()
            
        print(f"No new emails found, attempt {attempt + 1}/{attempts}. Waiting for {delay} seconds.")
        time.sleep(delay)  # Wait before the next attempt
return None

///THE STEP

I login into the app

Click Text    Start now
Input Text Into Current Element    ${userEmail}
 Click Element    xpath=${loginPageSendEmailButton}
 Sleep    5
 ${code}=    Run Keyword   Get Confirmation Code.   <-------

/// How Im importing it
*** Settings ***

Library AppiumLibrary
Library ${CURDIR}/…/helper/email/emailReader.py <----

Keep in mind that it is working fine on appium local, the problem is when I try to use BrowserStack

2

Hi,

I have no knowledge on running in browserstack, but when using custom keyword I define them this way with their name:

@keyword("Open Mailbox")
 def openmailbox(user,password):

Also I already had issues with ${CURDIR}, which was not the one I expected (in docker for example).
So maybe try importing with EXECDIR
Try adding these folders Log info to check what exactly made (and are there any library import warning?)

Regards
Charlie