# How to resolve this error

**URL:** <https://forum.robotframework.org/t/how-to-resolve-this-error/3685>\
**Category:** RPA\
**Created:** [26 April 2022 02:44 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685 "2022-04-26T02:44:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Reliance](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@Reliance](https://forum.robotframework.org/u/Reliance)\
**Post date:** [26 April 2022 02:44 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/1 "2022-04-26T02:44:32Z")

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Error: error  
Unable to activate Robocorp Code extension because python executable from RCC environment was not provided.  
– Most common reason is that the environment couldn’t be created due to network connectivity issues.  
– Please fix the error and restart VSCode.  
Error getting Python.  
Starting client failed  
[object Object]  
Error initializing Robocorp code.

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**Author:** ![janipalsamaki](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/janipalsamaki/32/154_2.png) [@janipalsamaki](https://forum.robotframework.org/u/janipalsamaki)\
**Post date:** [26 April 2022 06:44 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/2 "2022-04-26T06:44:10Z")

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> [@Reliance](#):
>
> the environment couldn’t be created due to network connectivity issues.

One common reason is a firewall that blocks the required connections. Check the [Firewall and network proxy requirements](https://robocorp.com/docs/troubleshooting/firewall-and-proxies#robocorp-vs-code-extensions-and-rcc) article for more information.

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**Author:** ![Reliance](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@Reliance](https://forum.robotframework.org/u/Reliance)\
**Post date:** [26 April 2022 12:04 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/3 "2022-04-26T12:04:51Z")

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thanks for the response. It was related to firewall/antivirus.

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**Author:** ![shihabkb](https://avatars.discourse-cdn.com/v4/letter/s/ac8455/32.png) [@shihabkb](https://forum.robotframework.org/u/shihabkb)\
**Post date:** [2 May 2022 12:55 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/4 "2022-05-02T12:55:12Z")

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I am getting same error, I am using Macbook and its my personal pc. There is no firewall or antivirus installed here. Anyone can help?

```
Users/shihabkb/.vscode/extensions/robocorp.robocorp-code-0.32.0/bin/create_env/conda_vscode_darwin_amd64.yaml --controller RobocorpCode

Error code: undefined

Error: error

Unable to activate Robocorp Code extension because python executable from RCC environment was not provided.

-- Most common reason is that the environment couldn't be created due to network connectivity issues.

-- Please fix the error and restart VSCode.

Error getting Python

[Error - 6:15:12 PM] Starting client failed

[object Object]

Error initializing Robocorp code.
```

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<div class="post-metadata">

**Author:** ![john1726](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/john1726/32/2344_2.png) [@john1726](https://forum.robotframework.org/u/john1726)\
**Post date:** [17 October 2023 18:20 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/5 "2023-10-17T18:20:28Z")

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Please note that I work in a corporate environment where the DEV machine I am using has no connection to the internet for security reasons, so my robocorp code VS extension cannot activate as well. Do you have any suggestions?

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**Author:** ![john1726](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/john1726/32/2344_2.png) [@john1726](https://forum.robotframework.org/u/john1726)\
**Post date:** [19 October 2023 21:09 UTC](https://forum.robotframework.org/t/how-to-resolve-this-error/3685/6 "2023-10-19T21:09:30Z")

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Ended up using RobotCode VS Code extension instead: [GitHub - d-biehl/robotcode: RobotFramework support for Visual Studio Code](https://github.com/d-biehl/robotcode)