# Click Button in accept cookie popup not work **URL:** \ **Category:** Robot Framework\ **Created:** [11 October 2025 16:18 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322 "2025-10-11T16:18:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![CarlosGiorgi](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@CarlosGiorgi](https://forum.robotframework.org/u/CarlosGiorgi)\ **Post date:** [11 October 2025 16:18 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/1 "2025-10-11T16:18:27Z")
Good Afternoon! I can’t close this popup in url [https://www.itau.com.br/servicos/boletos/segunda-via](https://www.itau.com.br/servicos/boletos/segunda-via) Html [![image](https://europe1.discourse-cdn.com/flex005/uploads/robotframework1/original/2X/0/0d30927566169b7651170d11ae00c243f81d1dee.jpeg)](https://europe1.discourse-cdn.com/flex005/uploads/robotframework1/original/2X/c/cafd63274547164f94160c7b17cf4554f8557141.png "image") xpath: /html/body/itau-cookie-consent-banner//section/div/div[2]/div[2]/button[2] my code: Open Browser url=${url\_itau} browser=${BROWSER} Wait Until Page Contains Element locator=xpath:${botao\_cookie} Click Button locator=xpath:${botao\_cookie} Error: Element ‘xpath:/html/body/itau-cookie-consent-banner//section/div/div[2]/div[2]/button[2]’ did not appear in 5 seconds. Someone please? Tks ---
**Author:** ![HelioGuilherme66](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/helioguilherme66/32/34_2.png) [@HelioGuilherme66](https://forum.robotframework.org/u/HelioGuilherme66)\ **Post date:** [11 October 2025 17:58 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/2 "2025-10-11T17:58:28Z")
You don’t show, but the HTML code is inside a **shadow DOM**. `SeleniumLibrary` is not the best framework for this. You should try `Browser` library. ![image](https://europe1.discourse-cdn.com/flex005/uploads/robotframework1/original/2X/1/115e8a642eb35c10259c99175124871a6fb075ce.png) If you really want to use `SeleniumLibrary` then you may have to code in JavaScript or Python to call the function `getShadowRoot()`. ---
**Author:** ![HelioGuilherme66](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/helioguilherme66/32/34_2.png) [@HelioGuilherme66](https://forum.robotframework.org/u/HelioGuilherme66)\ **Post date:** [11 October 2025 23:14 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/3 "2025-10-11T23:14:52Z")
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**Author:** ![CarlosGiorgi](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@CarlosGiorgi](https://forum.robotframework.org/u/CarlosGiorgi)\ **Post date:** [13 October 2025 17:56 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/4 "2025-10-13T17:56:47Z")
Thank you for your help! I used getshadowroot and it’s worked fine! ---
**Author:** ![HelioGuilherme66](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/helioguilherme66/32/34_2.png) [@HelioGuilherme66](https://forum.robotframework.org/u/HelioGuilherme66)\ **Post date:** [13 October 2025 18:05 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/5 "2025-10-13T18:05:31Z")
Can you post here the code you use to help others? ---
**Author:** ![CarlosGiorgi](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@CarlosGiorgi](https://forum.robotframework.org/u/CarlosGiorgi)\ **Post date:** [13 October 2025 18:34 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/7 "2025-10-13T18:34:47Z")
**\*\*\* Test Cases \*\*\*** _ **Executar Rotina** _ Wait Until Page Contains Element dom:${campo\_cpf\_cpj} #Log dom:${JSPath} Sleep 5s Click Element dom:${campo\_cpf\_cpj} Input Text dom:${campo\_cpf\_cpj} text=${cnpj} Click Element dom:${campo\_dados\_boleto} Variable ${campo\_cpf\_cpj}= document.querySelector(‘app-emissaoboletos’).shadowRoot … .querySelector(‘#billet\_page’) … .querySelector(‘#billet\_page-grid’) … .querySelector(‘app-billet’) … .querySelector(‘#billets’) … .querySelector(‘form’) … .querySelector(‘#billets-forms’) … .querySelector(‘#billets-forms-fields’) … .querySelector(‘app-input-field[formControlName=“cpf\_cnpj”]’) … .querySelector(‘div.billet-input\_field’) … .querySelector(‘div.billet-input\_field-group’) … .querySelector(‘#billet-input\_field-input-cpf\_cnpj’) html: ![image](https://europe1.discourse-cdn.com/flex005/uploads/robotframework1/original/2X/e/e04e95e0554800abe4dc42ab8ef29728e1c9c620.png) ---
**Author:** ![HelioGuilherme66](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.robotframework.org/helioguilherme66/32/34_2.png) [@HelioGuilherme66](https://forum.robotframework.org/u/HelioGuilherme66)\ **Post date:** [13 October 2025 22:09 UTC](https://forum.robotframework.org/t/click-button-in-accept-cookie-popup-not-work/9322/8 "2025-10-13T22:09:00Z")
This is the version with Browser library for the original problem of accepting cookies: ```python ***Settings*** Library Browser ***Test Cases*** Accept Banner with Browser VAR ${url_itau}= https://www.itau.com.br/servicos/boletos/segunda-via VAR ${elemento}= css=\#itau-cookie-consent-banner-accept-cookies-btn New Browser headless=False New Page url=${url_itau} Sleep 5 seconds Wait For Load State Take Screenshot Click ${elemento} Sleep 5 seconds Take Screenshot ```